Effective Leadership

• Experience
• Creativity
• Entrepreneurial

        Precise Process Designs

• Chain of Custody Management
• Standard Operating Procedures
• Systematic Deployment
• Operational Consistency

         Capable Workforce

• Pre and Post-Employment Screening
• Trained to Proficiency
• Recurrent Training
• High Retention/Low Turnover

         Clear Communications

• Centralized Control Center
• Daily Face to Face
• Internal Feedback Loops
• Intranet Communications

      Testing and Improvement

• Initial and Recurrent Employee
• Comprehension Tests
• Dedicated Internal Audit Team
• Inspection Verification Process (IVP)
• Customer and TSA Audit Tracking

    Performance Accountability

• Clearly defined mission
• Individual Roles defined
• Alignment gained
• Proper tools provided
• Success criteria determined
• Measurement systems established
• Asking for help encouraged
• Cost of failure is established
• Success is rewarded

Effective Leadership

Precise Process Designs

Capable Workforce

Clear Communications

Testing and Improvement

Performance Accountability